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  Home    September 21, 2014
Arlington County Emergency Operations Center (map)
All communications specialists employed by any local or state government agency whose duties include the dispatching of law enforcement personnel must meet compulsory minimum training standards established by the Virginia Department of Criminal Justice Services. The compulsory minimum training standards shall be attained by attending and satisfactorily completing the required communications specialists training at a certified training academy and completion of on-the-job training.

The Northern Virginia Criminal Justice Training Academy offers an 80-hour Basic Communications Specialists School for personnel employed by our participating agencies. The course includes lectures, scenario-based practical and a final written exam based on courses such as:
• Interpersonal Communications
• Radio and Telephone Operating Procedures
• Legal Issues
• Emergency Plans and Disasters

Upon completion of the Academy training, the communications specialists return to their agencies for on-the-job training. Please remind your students of the following:

Training will be conducted at the Arlington County Emergency Communications Center, 1425 North Courthouse Rd, Arlington VA, 7th Floor. The last day of class, which is the final test, will be held at the Academy. The instructor will advise the students of the correct time to arrive at the Academy on test day.

Students should wear appropriate civilian business attire. There is no cafeteria in the building. Students should plan to either buy lunch in the area or bring their lunch. A refrigerator is provided, and microwaves are available. Students must provide their own notebooks, paper, pens, etc.

The Academy also offers In-Service training for communications specialists who have already completed the Basic Communications Specialist School. Please refer to the In-Service Training pages for a list and description of the courses. For registration or additional information, please refer to the In-Service Calendar and click on the name of the coordinator assigned to the class.

Instructor Bios:  

JAMES KEATON
Retired Emergency Communications Supervisor James Keaton served in the Arlington County Emergency Communications Center from July, 1979 to May, 2010. During his career, Keaton was a Communications Training Officer, a shift supervisor and Training and Career Development Supervisor. He has been involved in training for most of his career, from Shift level primary trainer to VCIN instructor to his current contract work as a DCJS-certified instructor at the Northern Virginia Criminal Justice Academy where he has taught dispatchers from all over the Northern Virginia area since 1993.

Retired Emergency Communications Supervisor James Keaton served in the Arlington County Emergency Communications Center from July, 1979 to May, 2010. During his career, Keaton was a Communications Training Officer, a shift supervisor and Training and Career Development Supervisor. He has been involved in training for most of his career, from Shift level primary trainer to VCIN instructor to his current contract work as a DCJS-certified instructor at the Northern Virginia Criminal Justice Academy where he has taught dispatchers from all over the Northern Virginia area since 1993.

Keaton has received numerous awards and citations throughout his career including the APCO Trainer of the Year Award in 2009 and the Business Partner of the Year Award from the Arlington County Human Resources Department in 2008.  James Keaton obtained his A.A. from Northern Virginia Community College and graduated summa cum laude from George Mason University with a B.A. in Communication.

Vanessa Gaymon
Vanessa Gaymon began her career with the Arlington County, Virginia Emergency Communications Center in April of 1988. Since 1990, Vanessa has served as shift trainer, shift supervisor, supervisor in the Office of Recruitment, Training, and Career Development and is currently the Deputy Commander of Operations at the Arlington ECC. Vanessa Gaymon began serving as an instructor for the Basic Telecommunications Course at the Northern Virginia Criminal Justice Academy in 1992. This state-mandated training is required of all dispatchers who work in Virginia. She has been vital in assisting with revising, expanding and conducting the two-week course twice each year and has consistently received outstanding evaluations from those who attend. She takes pride in her students, particularly those who have progressed to be trainers or supervisors in their own communication centers. Vanessa’s current instructor certifications include VCIN instructor, Department of Criminal Justice Services General instructor, and Crisis Intervention Team instructor.

 

 

 

 

 


 
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