In-Service Training Calendar

Verbal Judo is the only tactical communication course in America. The principles and tactics taught enable graduates to use “presence and words” to calm difficult people who may be under severe emotional or other influences, redirect the behavior of hostile people, diffuse potentially dangerous situations, perform professionally under all conditions and achieve the desired outcome in the encounter.   

Verbal Judo teaches a philosophy of how to look creatively at conflict and use specific strategies and tactics to find peaceful resolutions.  These skills are beneficial to officers in their duties because dealing with the public is often difficult and trying emotionally.  Maintaining a “professional face” is crucial if officers are to remain under emotional control and able to effectively find solutions to potentially violent encounters without escalating to physical force options.  Further, where there are times that such physical force options are indeed necessary to protect both citizens and officers, such force must always be part of the professional process so officers are protected within the four arenas: with our peers, on the streets, in the courtroom, and with the media.   

Covered: Tactics, techniques and procedures to verbally: control confrontations, gaining voluntary compliance and reducing liability and the need for use-of-force, in a hostile environment.