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Building & Sustaining Outstanding Teams

Course length

8 Hours

About the course

High performance teams are enjoyable to be part of, generally safer and frequently produce the top operators within the Agency. They also tend to attract talent, commit to their decisions, hold each other accountable and obtain measurable results. The law enforcement environment is becoming more complex and team “cohesion” seemingly less common. While there are many contributing factors, regardless of the generational or technological changes that occur, employees still need to work in teams. The Building and Sustaining Outstanding Teams workshop is designed to help participants accomplish its title regardless of team/unit mission.

This workshop will address the Five Behaviors of Cohesive Teams™ - trust, conflict, commitment, accountability, and results. Instructor facilitated activities are designed to promote immediate student engagement and deliver actionable lessons that can be put immediately into action.


- Identify characteristics of outstanding teams
- Maximize roll-call time
- Enhance team cohesion and make work more enjoyable
- Reduce occurrence of re-visited topics
- Review methods to create full team engagement
- Demonstrate an understanding of personality traits and their influence on team effectiveness
- Recognize the factors that break down interpersonal communication and learn what to do about them
- Review the Five Behaviors of Cohesive Teams, Trust, Conflict, Commitment, Accountability and Results
- Identify methods for giving effective feedback and facilitating debriefs
- Create environments in which team members engage in the constructive debate of ideas
- Establish a setting where team members are more likely to commit to decisions
- Hold one another accountable to clear plans of actions that accomplish measurable results
- Demonstrate an understanding of which team members communication tendencies and individual approaches to conflict

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