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Leading 101- Improving Supervisor Effectiveness

Course length

24 Career Development

About the course

Leading 101 – Improving Supervisor Effectiveness – is an intensive interactive, multi-media course using discussion, hands-on activity and exercises that develop leadership influence skills. This highly regarded training applies the most current understanding of how leaders and supervisors can effectively influence the performance pf the officers who they work with. The class will prepare leaders and supervisors to build and deliver effective performance improvement techniques using case studies and most proven evidence-based leading methods. The course will provide state of the art thinking processes that include setting professional level work standards, meaningful performance evaluations, and progressive corrective action. This program helps supervisors and leaders improve their effectiveness, while getting the most from available leader time and resources. Evidence-based decision support leadership methods are a focus of this course.

Participants will be immersed in learning and practicing the very best, evidence based leadership methods training in a “Learn it today, use it tomorrow” format.

Topics include:
• Why Leading 101 and Every Day Leading Works – Evidence-Based Best Work Practices for Supervisors
• Leader Self-Awareness and Self-Assessment – Every Day Leading 720o 4D and the DiSC assessment
• Diagnostics for employee performance state and effective leader response using the Performance Leadership Model
• Building performance expectations including development of Resilience in employees
• Effective Supervisory actions using the Gallup Q12 Workforce Engagement Process
• Improving LEO Performance using Crawl, Walk, Run Coaching methods
• Evaluations and Performance Management including the Critique process (Find the Fix, not the Fault)
• Effective, Defensible Supervision and Corrective Action Processes
• Introduction of Case Studies

Your Instructor: Dr. Brian Crandell
Dr. Brian Crandell completed his POST Basic Law Enforcement Academy in California in 1980. He served as a law enforcement officer in Wyoming with assignments in the southwest. His assignments included patrol, narcotics investigations, FTO, supervision, and training. His experience in narcotics investigations includes an imbedded assignment under an assumed identity with a multi-agency joint task force operating in several states. Brian has been an instructor for more than 40 years, and has instructed scenario-based field operations, incident command, and leadership in-role simulation training for public safety and business operations since 1985. He provides Leadership Academy training programs for agencies in several states.
Brian’s areas of focus include evidence based best practices in behavioral-based supervision and leadership, assessment and selection, scenario-based performance training, incident command, patrol operations, officer safety, and Use of Force(legal, and firearms). He is a developer of the Performance LeadershipTM Diagnostic and Analytic process. He provides customized training programs for local, state and federal agencies.
Brian has taught incident command and critical incident management using a simulation-based, multi-discipline, unified command approach focused on the safety of the public and responding officers and the return of normalcy to communities. During his law enforcement career, he also worked in the fire service, studying local incident management systems with Fire Chief Alan V. Brunacini. Brian served as a responding command officer for 22 years.

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